Privacy policy | Bike Fitter Studio

Data collected

Bike Fitter Studio enables bike fitting professionals to manage their clients and bike fit assessments.

Data that may be recorded includes:

First and last name;
Email address;
Phone number;
Date of birth;
Body and morphological measurements;
Bike adjustments;
Observations and free-form notes;
Pain, medical conditions or physical limitations optionally entered by the professional;
Reports and recommendations.

User account login data (email address, hashed password, subscription information and technical logs) is also retained to ensure proper operation of the service.

Purpose of processing

The collected data is used exclusively for:

Managing user accounts;
Managing clients;
Conducting and following up bike fit assessments;
Generating reports;
Managing subscriptions and associated features;
Maintaining, securing and improving the platform.

No personal data is sold, rented or transferred for commercial purposes.

Data access

Each Bike Fitter Studio user can only access data that they create or that is associated with them.

Client and fit record data is strictly isolated between user accounts.

Data retention

Data is retained while the user account is active or for as long as needed for professional client follow-up.

Users may at any time:

Export their data in JSON format;
Delete a client profile;
Delete a fit record;
Delete their account and all associated data.

Data security

Bike Fitter Studio implements reasonable security measures to protect personal data:

Passwords stored in hashed form;
Secure authentication;
Data isolation between users;
Server-side error logging;
Protection against unauthorized access;
Backups and recovery mechanisms where applicable.

Technical secrets, passwords and authentication tokens are never displayed publicly.

Sensitive data

Some information, such as pain, medical conditions or physical limitations, may be considered sensitive data.

Bike Fitter Studio is a management tool made available to bike fitting professionals. Each user is responsible for collecting only the information required for their activity and informing clients about its use.

Bike Fitter Studio does not provide medical diagnoses and is not a medical device.

Your rights

Under the General Data Protection Regulation (GDPR), every data subject has the following rights:

Right of access;
Right to rectification;
Right to erasure;
Right to restriction of processing;
Right to data portability;
Right to object.

Any request concerning personal data can be submitted through the contact form available on the website.

Changes to this policy

This privacy policy may be amended to reflect legal, regulatory or functional changes to Bike Fitter Studio.

The version published on the website is authoritative.